Privacy Policy

Welcome to singledatingandchat.org ("we", "our", "Website", "Service"), a dating-related campaign operated by Leadgen Group Ltd. This Privacy Policy describes how we collect, use, store, share, and protect your personal data when you interact with our website. Your privacy is very important to us, and we are committed to transparency and protecting your rights under the General Data Protection Regulation (GDPR). By accessing or using our website, you accept the practices outlined in this Privacy Policy.

1. About the Data Controller

This Website is part of a campaign managed by:

Leadgen Group Ltd.

Registered Address: 17A Sveti Naum Str., 2nd floor, ap. 4, Lozenets district, 1421 Sofia, Bulgaria

All data processing activities on this Website are carried out by or under the supervision of Leadgen Group Ltd.

2. How to Contact Us

If you have questions about your personal data or this Privacy Policy, you can reach us at: contact@singledatingandchat.org. We respond to all inquiries within a reasonable timeframe.

3. Categories of Personal Data We Collect

We collect both personal and usage data. The specific categories include:

• Basic Profile Information: Name, username, email address, password (encrypted), date of birth, gender

• User Content: Photos, descriptions, chat messages, interactions

• Location Information: City, country, IP-based location (only with consent)

• Device Information: Browser type, operating system, IP address, language settings

• Activity Data: Pages visited, duration of visit, click behavior

• Marketing Preferences: Subscriptions to newsletters, campaigns, opt-ins or opt-outs

• Cookies and Tracking Data: Web beacons, pixels, and analytics identifiers

This data is collected either during registration, profile creation, or when you interact with our website.

4. How We Collect Personal Data

Your data may be collected through the following methods:

• Direct Submission: When you fill out forms, register, upload content, or communicate via chat

• Automated Technologies: When you visit the Website, cookies and analytics scripts gather data passively

• Third-Party Sources: Ad networks or social platforms may provide data, depending on your interaction with them and your privacy settings

We ensure all collection methods comply with legal requirements.

5. Purpose of Processing Your Data

We use your data to:

1. Register and Manage Accounts – Ensure secure login, user verification, and unique identification

2. Facilitate Communication – Enable interactions between users, including chat, likes, and matches

3. Personalize Content – Suggest matches or content based on your activity and preferences

4. Improve Services – Analyze usage patterns to optimize features and user experience

5. Ensure Safety – Detect and prevent spam, scams, fraud, or abusive conduct

6. Customer Support – Respond to inquiries, technical issues, or account concerns

7. Marketing & Promotions – Send optional communications if you have consented

8. Comply with Legal Obligations – Respond to authorities or fulfill compliance requirements

We never process your data for purposes incompatible with these.

6. Lawful Basis for Processing

Under the GDPR, we rely on the following lawful grounds:

• Consent – For optional uses like marketing or location sharing

• Performance of a Contract – When delivering core services related to your account

• Legal Obligation – When we are legally required to process your data

• Legitimate Interests – For site security, service improvements, and fraud prevention

You may withdraw consent at any time via your account settings or by contacting us.

7. Who We Share Your Data With

We do not sell your data. We only share your data with third parties when necessary:

• Service Providers – Hosting, email services, customer support tools, analytics

• IT and Security Partners – For safeguarding our systems and preventing fraud

• Marketing Tools – Only when you’ve opted in

• Law Enforcement or Authorities – When required by law

All third parties operate under strict confidentiality agreements and data protection standards.

8. Cookies and Similar Technologies

We use cookies, pixels, and tracking technologies for:

• Remembering your login credentials

• Measuring how you interact with our content

• Personalizing your experience

• Delivering targeted advertisements (if applicable)

You can control or delete cookies through your browser settings. Disabling cookies may affect the functionality of certain features.

9. User-Generated Content and Communications

You may share content (photos, messages, etc.) publicly or privately through the platform. You should only upload content that:

• You have the rights to share

• Is respectful and not illegal or offensive

Please note that messages between users may be scanned for safety reasons, including detection of abusive or fraudulent behavior.

10. Data Retention Period

We keep your data for as long as necessary to fulfill the purposes outlined in this Policy, including:

• As long as your account remains active

• Up to [e.g., 6 months] after account deactivation (unless immediate deletion is requested)

• Longer if required for legal, security, or fraud prevention purposes

You can request deletion of your data at any time.

11. Data Security Measures

We implement a range of technical and organizational measures to protect your data:

• SSL encryption for secure data transmission

• Access restrictions for internal systems

• Encrypted password storage

• Regular vulnerability assessments

• Fraud detection algorithms

Despite our efforts, no system is completely immune to risks. We encourage you to use strong passwords and be cautious when sharing personal information.

12. International Data Transfers

Your data may be processed outside your home country, including in jurisdictions that may have different data protection standards. When this occurs, we ensure that:

• The receiving country is deemed adequate under GDPR

• Standard contractual clauses are signed with third-party processors

• Additional security measures are in place to ensure safe transfers

13. Your Rights as a Data Subject

As per GDPR, you have the following rights:

• Right to Access – View the data we store about you

• Right to Rectification – Correct any inaccurate or outdated data

• Right to Erasure – Request deletion of your account and data

• Right to Restriction – Limit how we process your data

• Right to Object – Prevent certain types of processing

• Right to Data Portability – Receive your data in a structured, readable format

• Right to Withdraw Consent – At any time where processing is based on consent

To exercise any of these rights, please email contact@singledatingandchat.org.

14. Age Restrictions

This Website is only intended for users aged 18 years and older. We do not knowingly collect or process personal data from anyone under 18. If we become aware that a user is underage, we will delete their account and associated data immediately.

15. Third-Party Websites

Our website may include links to third-party websites or platforms. These are provided for convenience only. We are not responsible for the content or privacy practices of these third parties. We encourage users to read their respective privacy policies before interacting with them.

16. Account Deletion and Data Erasure

You can delete your account at any time through the profile settings or by contacting us. Upon deletion:

• All personal data will be removed or anonymized

• Messages and photos may be removed from user-facing systems

• Backup systems may retain residual copies for a short time for technical reasons

17. Marketing Communication and Preferences

We may send you promotional emails or notifications if you have:

• Created an account and opted in

• Subscribed to our newsletter

• Participated in campaigns or surveys

You can opt out anytime by clicking the “unsubscribe” link in any email or contacting us directly.

18. Policy Updates

We may modify this Privacy Policy from time to time. Updates will be posted on this page. We will notify users of significant changes via email or in-site messaging. We recommend checking this page regularly to stay informed.

19. Complaints and Supervisory Authority

If you believe we have violated your data rights, you may contact the relevant supervisory authority in your country. In the EU, you can also reach out to the Bulgarian Commission for Personal Data Protection (CPDP).